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Noticeboard

Easter Opening

We will still be here for you over Easter. The practice will be open on both Good Friday (April 10) and Easter Monday (April 13). Phone lines will be open from 8am until 6pm to ensure that any urgent needs can be responded to by an appropriate practice clinician. Please do remember you should not attend the practice without an appointment, as you will not be seen. If you need to contact us, please do so by ringing the normal practice telephone number. For the rest of the weekend, the extended hours 'GP Care Wakefield' service is running as usual between 9am and 3pm. To access the service, patients should ring the usual practice number to be redirected to a trained clinician who can assess their issue and arrange a telephone consultation, or appointment locally, if needed. As you will be able to appreciate, this is an unprecedented time where our staff are extremely busy. Your cooperation, understanding and patience are therefore greatly appreciated. For the latest advice and information about coronavirus, please visit: https://www.nhs.uk/conditions/coronavirus-covid-19/

EPS4

We are upgrading to the next phase of the Electronic Prescription Service (EPS) which will mean that almost all our prescriptions will be processed electronically from 4 March 2020

Electronic prescriptions help save the NHS money.

You will receive your prescriptions in the same way as you do now.

Read more about EPS on the NHS Digital website.

https://digital.nhs.uk/services/electronic-prescription-service

OUTBREAK OF THE CORONAVIRUS

For general information on coronavirus, please visit https://www.nhs.uk/conditions/coronavirus-covid-19/

Please DO NOT visit the surgery if you have any concerns.  Visit https://111.nhs.uk/service/covid-19  for further advice on what to do. 

DO NOT COME TO THE SURGERY

Stay indoors and avoid contact with others

Symptoms to look out for: New cough, fever/high temperature, breathing problems

Do not go to work, school or public areas

Avoid visitors in your home

Avoid using public transport or taxis

RESULTS OF 2019 PATIENT SURVEY

The national patient survey results are out and we are pleased to announce that we have scored really highly in most areas and have improved on the previous year.  Our results are higher than the national and CCG averages in nearly all areas. The survey found that:-

91% of patients find the reception team helpful

95% of patients said they were involved in decisions about their care and treatment

99% said they had trust in the professional they saw or spoke to

95% said their needs were met during their last appointment

If you want to view the full report, go to www.gp-patient.co.uk 

It is a very pleasing result and demonstrates the commitment of all the staff at Friarwood.

Youth Appointments

We now provide a small number of appointments especially for young people (13-19yrs) so they can either talk to or see a clinician to discuss any problems. Contact the surgery to ask when these appointments are available every week. 

Care Quality Commission Inspection

The Friarwood Surgery was inspected by a CQC Team on Thursday 24th September 2015, we  received positive feedback from the inspection team on the day which has lead to our official report being published.

The good news is that we were awarded a rating of OUTSTANDING which is a wonderful achievement for all of our hard working and caring staff. This result puts your GP surgery in the top 4% best rated in England. 

The surgery would like to thank the members of the Patient Participation Group for their positive engagement on the day of the inspection and for their ongoing support to help drive us forward on behalf of all of our patients.

Please see the link to our CQC report: CQC Friarwood Report Nov 15

Good News: Free WIFI now available in the surgery for patients.

Community Midwives

Mrs Anna Warburton (f)

There is a team of midwives who will give antenatal, intranatal and postnatal care to all pregnant women who are registered with the surgery

Community Nurses

District nursing sisters are qualified to degree level and provide a service to housebound patients. The district nurse working at Friarwood Surgery is supported by a team of fully qualified nurses.

The team provides professional support and advice in a variety of areas such as terminal care, wound care, incontinence assessments and some post-operative discharge follow-ups.

Each patient is assessed individually and care planned accordingly, in discussion with the patient.

Referral on to other agencies may be appropriate in some cases.

Health Visitors

Health visitors are trained nurses who have specialised in promoting health and preventing illness for all age groups.

They have particular responsibility for helping and assessing the health and development of children under five years.

Clients can be seen at home or at Friarwood Surgery.

Counsellors

Patients experiencing trauma or crises in their lives can be referred to one of the counsellors based at the surgery.

Attached Staff

Pat Bratt

MCSP SRP

Physiotherapist

Based at the surgery, Pat is responsible for assessment and treatment of all acute chronic musculo-skeletal conditions.

She is able to give advice on exercise and work station ergonomics.

Treatment modalities include manipulations, mobilisation, electrotherapy and acupuncture.

Referrals for appointments must be through a GP.

 
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