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Noticeboard

Urgent Update 18.05.2020

We have received reports today of a possible scam. Some women are being contacted by text message, claiming to be from the call and recall service to advise they are overdue for cervical screening. The message asks them to call a mobile number and provide personal details.

 

These messages are not from the NHS Cervical Screening Programme.

 

If you receive one of these messages please let the surgery know so we may notify the correct authorities. 

EPS4

We are upgrading to the next phase of the Electronic Prescription Service (EPS) which will mean that almost all our prescriptions will be processed electronically from 4 March 2020

Electronic prescriptions help save the NHS money.

You will receive your prescriptions in the same way as you do now.

Read more about EPS on the NHS Digital website.

https://digital.nhs.uk/services/electronic-prescription-service

OUTBREAK OF THE CORONAVIRUS

For general information on coronavirus, please visit https://www.nhs.uk/conditions/coronavirus-covid-19/

Please DO NOT visit the surgery if you have any concerns.  Visit https://111.nhs.uk/service/covid-19  for further advice on what to do. 

DO NOT COME TO THE SURGERY

Stay indoors and avoid contact with others

Symptoms to look out for: New cough, fever/high temperature, breathing problems

Do not go to work, school or public areas

Avoid visitors in your home

Avoid using public transport or taxis

RESULTS OF 2019 PATIENT SURVEY

The national patient survey results are out and we are pleased to announce that we have scored really highly in most areas and have improved on the previous year.  Our results are higher than the national and CCG averages in nearly all areas. The survey found that:-

91% of patients find the reception team helpful

95% of patients said they were involved in decisions about their care and treatment

99% said they had trust in the professional they saw or spoke to

95% said their needs were met during their last appointment

If you want to view the full report, go to www.gp-patient.co.uk 

It is a very pleasing result and demonstrates the commitment of all the staff at Friarwood.

Youth Appointments

We now provide a small number of appointments especially for young people (13-19yrs) so they can either talk to or see a clinician to discuss any problems. Contact the surgery to ask when these appointments are available every week. 

Care Quality Commission Inspection

The Friarwood Surgery was inspected by a CQC Team on Thursday 24th September 2015, we  received positive feedback from the inspection team on the day which has lead to our official report being published.

The good news is that we were awarded a rating of OUTSTANDING which is a wonderful achievement for all of our hard working and caring staff. This result puts your GP surgery in the top 4% best rated in England. 

The surgery would like to thank the members of the Patient Participation Group for their positive engagement on the day of the inspection and for their ongoing support to help drive us forward on behalf of all of our patients.

Please see the link to our CQC report: CQC Friarwood Report Nov 15

Good News: Free WIFI now available in the surgery for patients.

Sickness Certificates

You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.

Evidence that you are sick

If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).

Your employer can ask you to confirm that you've been ill.You can do this by filling in a form yourself when you return to work. This is called self-certification.

If you're sick and off work for more than seven days, your employer will probably ask for proof of your illness. Most employers ask for a fit note from your GP.

However, this will also depend on your employer's company policy on sick leave (or sickness absence). This policy should tell you how many days you can be off sick before you need to provide proof of illness or a fit note.

You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.

Statement of Fitness for Work - ’Fit Note'

The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.

For more information see the DirectGov website (where this information was sourced)



 
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