Appointments

To request an urgent appointment for today or tomorrow  (Monday to Friday):

• phone us on 01977 704777, Monday to Friday from 8am to 6.30pm
• visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6pm

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

To request a routine appointment in the next 7 days:

• Use our appointment request form, Patchs, Monday to Friday 6am to 6pm 
• phone us on 01977 704777, Monday to Friday from 8am to 6.30pm
• visit the surgery and speak with a receptionist , Monday to Friday from 8am to 6pm
• Use  your NHS account (through the NHS website or NHS App) to book a screening test appointment or blood test.

When we get in touch, we will ask what you need help with. 

We will use this information you give us to choose the most suitable doctor, nurse or health professional to help you. 

Same day appointments are available locally on evenings and weekends if you need one.  

Appointments are available:

• Weekdays 5pm - 9.30pm
• Weekends Saturday 9am - 5pm, Sunday 9am - 1pm
• Bank Holidays 9am - 3pm

If you feel unwell during these times. Just call our practice. Your call goes through to the local clinical advice team who will book you an appointment or give you advice. 

Click here for more information.

Home visits are only available for patients who are housebound because of illness or disability.

Always telephone (01977) 704777 before 10.30am if a visit is required that day. Emergency visits only will be arranged after that time.

We will phone you first to understand your needs

Patients who are well enough to come to the surgery will be asked to arrange their own transport.

Please remember that several patients can be seen at the surgery in the time it takes to do a home visit.

However you choose to contact us, we may offer you a consultation:

• by phone
• face to face at the surgery
• on a video call
• by text or email

Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.

To cancel your appointment:

• use your NHS account (through the NHS App or NHS website)
• Use the GP online system - Patchs, SystmOnline
• phone us on 01977 704777 Monday to Friday from 8am to 6.30pm

If you need medical help now, use NHS 111 online or Call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Please tell us:

• if there’s a specific doctor, nurse or other health professional you would prefer to respond
• if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
• if you need a chaperone
• if you need an interpreter
• if you have any other access or communication needs

Registrars and Students

Our practice is a training/teaching practice. Our registrars are fully qualified and have a great deal of hospital experience.

Registrars are attached to our practice for six to twelve months and patients find their fresh, enthusiastic approach adds to the health care we provide.

The registrars usually become general practitioners after completing their training, and are encouraged at all times to seek advice when required from the practice partners. Occasionally consultations may be video recorded as part of GP training. No recording will take place without your consent and you have the right to ask for the recording to be deleted at anytime.

We on occasion also have nursing students who run clinics along side the nurse staff. 

We are also fortunate to have medical students attached to our practice for short periods. With the patient's consent they may consult alongside the partners and learn about general practice.