Services

We are open to all and are dedicated to protecting diversity and equality.  

We are here to listen to suggestions and feedback from our LGBTQ+ patients on their experiences with us. 

If you have something you want to share or feel would help us in this process, please let us know. 

It is important to us if you feel you feel able to share your sexual orientation, gender identity and trans status with us so that we may be able to offer the most appropriate support to you within our practice and refer you on to any relevant services if you may need them.  

Please be assured that you can speak to any member of the team about this in complete confidence. Our Pride in Practice Lead is Ella MacDonald.

For more information on support and services available from LGBT Foundation please check out: https://lgbt.foundation/ 

For more information on Pride in Practice please email: wyicb-wak.friarwood.prideinpractice@nhs.et

Transgender Patients

Updating Your Details

We are committed to providing a respectful, inclusive, and supportive service for all our patients. Transgender and non‑binary patients are welcome to update their personal details with us at any time.

Updating Your Name and Gender Marker

You can request a change of name or gender marker on your GP record without needing:

• A Gender Identity Clinic appointment
• Hormone treatment
• Surgery
• A Gender Recognition Certificate

Name changes:
UK law allows anyone to use any name they are known by. However, Primary Care Support England (PCSE) recommends that GP practices see a deed poll before updating a patient’s name on their medical record.
For this reason, we will ask for a deed poll when changing your name.
A free deed poll can be obtained at: https://freedeedpoll.org.uk    

Gender marker changes:
Changing your name does not automatically change your gender marker. If you would like your gender marker updated, please let us know and we will request this through PCSE on your behalf.

What Happens When Your Gender Marker Is Changed?

• You will be issued a new NHS number (this cannot be reversed).
• You will be registered at the practice as a new patient.
• Your previous medical history will be transferred to your new record.
• Information that could reveal your previous gender identity will not appear in the new record.
• Important details will be kept using gender‑neutral language where needed (e.g., “the patient had a smear on…”).

This helps protect your privacy and ensures we comply with the Gender Recognition Act 2004, which restricts disclosure of a person’s trans history.

Further information regarding changing your gender marker can be found here - Gender reassignment | PCSE

Screening Invitations

Changing your gender marker may affect which routine NHS screening invitations you receive. Screening programmes are based on the gender recorded on your NHS record, not on the organs you have.

Trans women and non-binary people assigned male at birth who are registered with a GP as female:

• are invited for breast screening
• are invited for bowel cancer screening
• do not need cervical screening as they do not have a cervix
• are not routinely invited for abdominal aortic aneurysm (AAA) screening, but can request screening

Trans women and non-binary people assigned male at birth who are registered with a GP as male:

• are not routinely invited for breast screening, but can request screening
• are invited for bowel cancer screening
• do not need cervical screening as they do not have a cervix
• are invited for abdominal aortic aneurysm (AAA) screening

Trans men and non-binary people assigned female at birth who are registered with a GP as female:

• are invited for breast screening
• are invited for bowel cancer screening
• are invited for cervical screening
• are not invited for abdominal aortic aneurysm (AAA) screening

Trans men and non-binary people assigned female at birth who are registered with a GP as male:

• are not routinely invited for breast screening, but can request screening
• are invited for bowel cancer screening
• are not routinely invited for cervical screening, but can request screening
• are invited for abdominal aortic aneurysm (AAA) screening, but do not have a high risk of AAA

We will remind you that these screenings are due provided that your records are up-to-date. If you would like to discuss this please email wyicb-wak.friarwood.prideinpractice@nhs.net or call the surgery and ask to speak to Ella, our Pride In Practice Lead.

If You Are Already Under Specialist Care

If you are currently being seen by a Gender Identity Clinic or any other specialist service, we will inform them of your updated details and new NHS number to ensure your care continues smoothly.

If you would like support with any part of this process, our team is here to help. Queries can be emailed to wyicb-wak.friarwood.prideinpractice@nhs.net, submitted on PATCHs, or you can phone the surgery and ask to speak to Ella.