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Noticeboard

We now provide a small number of appointments especially for young people (13-19yrs) so they can either talk to or see a clinician to discuss any problems. Contact the surgery to ask when these appointments are available every week. 

Care Quality Commission Inspection

The Friarwood Surgery was inspected by a CQC Team on Thursday 24th September 2015, we  received positive feedback from the inspection team on the day which has lead to our official report being published.

The good news is that we were awarded a rating of OUTSTANDING which is a wonderful achievement for all of our hard working and caring staff. This result puts your GP surgery in the top 4% best rated in England. 

The surgery would like to thank the members of the Patient Participation Group for their positive engagement on the day of the inspection and for their ongoing support to help drive us forward on behalf of all of our patients.

Please see the link to our CQC report: CQC Friarwood Report Nov 15

PLEASE NOTE: Change to service

THE REPEAT PRESCRIPTION PHONE LINE WAS DISCONTINUED ON 4th APRIL 2016.

  • In line with a new NHS Patient Safety Program, the Doctors at Friarwood Surgery agreed that the clinical risk associated with accepting repeat prescription requests over the telephone needs to be limited. The decision has been made to cease this service on 4th April 2016 and was been made entirely in the interest of patient safety.

    Why Have We Changing?

    Our new systems will be safer for patients.

    Some requests for medication over the phone are not clear and it can take considerable time and effort to clarify what is required.

    Written requests avoid potential confusion and medication errors.

    In addition to improving patient safety it will reduce the number of telephone calls to the practice which will improve telephone access for those in need of emergency help, advice or making an appointment.

Nurse Practitioners

The Practice currently has four Nurse Practitioners who have specialist skills and experience.

They all run their own clinics and can offer assessment and advice on minor illnesses, minor injuries, home care, and medication available from the chemist without a prescription, and a wide range of other medical issues.

Nurse practitioners are qualified experienced nurses, educated up to a Masters degree level, who work as independent, autonomous practitioners.

Nurse practitioners training enables them to:

  • Perform an in-depth clinical physical examination
  • Initiate investigations where necessary
  • Reach a diagnosis
  • Advise on treatments and where necessary prescribe medication for acute problems
  • Refer to other members of the healthcare team where appropriate or necessary.

The Nurse Practitioners are available daily as part of Clinician Call Back and by appointment on request.

Nurse Practitioners are able to prescribe independently. A Doctor is always available to review you if the Nurse Practitioner feels it is necessary.

Mrs Michelle Nash (Partner & Nurse Team Leader) (f)

Michelle is the Nursing Team leader and started with the practice 4th November 2013, she is also part of a team of 3 Nurse Practitioners who provide the clinical call back service. Michelle is a highly qualified salaried Partner at our surgery and was awarded the prestigious Queens Nurse award in late 2016.

Ms Sheryl Priestly (f)

Sheryl started with the practice on the 4th Sept 2013 and is part of the a team of 3 Nurse Practitioners who provide the clinical call service.

Mrs Helen Camplin (f)

Helen started with the practice in June 13 and provides support to complete long term condtions care plans for our patients.Helen is also part of the NP triage team  

Mrs Judi Fourie (f)

Judi joined the surgery in August 15 and brings with her a wealth of skills and experience, including paediatric knowledge (former health visitor), Learning Difficulties training, Implanon fitting and well as previous experience of Nurse Practitioner role in other GP practices.

Nurses

You can make an appointment with one of our four practice nurses when appropriate. Their numerous tasks include:

  • Immunisations
  • Dressings and removal of stitches
  • Ear syringing
  • Clinics to monitor blood pressure, asthma and diabetes

They also assist the doctors in minor surgery and are always available to offer professional advice.

Appointments may be made by telephoning the surgery after 10.00am each day.

Telephone enquiries are available with the Practice Nurse, the receptionist will take your number and the nurse will call you back.

Carole Copley (f)
SRN Diplomas in COPD, Asthma, Travel Health and Allergy
Shelley Chapman (f)
Lyndsey Taylor (f)
RGN Certificate in Practice Nursing. Diploma in Asthma
Mr Jason Lindop (m)

Independent prescriber

Healthcare Assistants

Mrs Beverley Green (f)

We currently have one health care assistant who aid's the nurses and GPs.

She is able to carry out ECGs, take blood, do spirometry and assist with minor operations.

She can also make appointments and assist with general enquiries, new patient checks, blood pressure and specimens.

Miss Ffion Hatch (f)
Miss Karla Forrest (Apprentice HCA) (f)

Phlebotomists

Mrs Hazel Howdle (f)

Works Monday to Friday each morning 8.30am til 12 noon.

 
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