Noticeboard

UPDATE 23.09.21 Influenza Vaccine Delivery Issues

Clinics booked for 25th September for the 65 years and overs is now cancelled. The manufacturer Seqirus  emailed with an update providing us with a delivery date and advised we would receive a further email from the distribution company 48 hours prior with an accurate delivery time on the date stated.  They have failed to confirm the delivery of the vaccines, so we have no choice other than to cancel the clinic and to wait until the vaccines are delivered and in our possession before we can offer any further appointments.

We realise this is a huge inconvenience to all those affected including our surgery staff who have rearranged their off duty time to come in and deliver this clinic.   

Once the Surgery has the vaccines safely delivered we will contact all those who have been cancelled from both clinics to rearrange. Please don't contact us - we will contact you

If we have a mobile contact number on file, a text will be sent out (Only 1 per household where only 1 person has a mobile listed), a call to the landline and an update on here and our Facebook page. Please bear with us - its a huge undertaking to organise these clinics, even more so when doing it at short notice. 

Thank you for your continued support and understanding - The Friarwood Team

Repeat Prescriptions

blue_yellowA doctor may agree for you to obtain your medication without always having to make an appointment. You can order a prescription for any such medication by:

  1. Post: enclosing the order slip from your previous prescription (marking the medication you require).
  2. In person: Again, using the order slip from your previous prescription and marking the medication you require.
  3. By E-Mail: You can email your request to wakccg.friarwoodscript-request@nhs.net don't for get to add your name and address to the email. 
  4. On-line: Using our on-line prescription request form - via the link at the top of this page. (Please see our legal disclaimer)
  5. EPS: The Practice has also gone live with the Electronic Prescribing Service (EPS) so all you need to do is fill in a form at your local (or any) Pharmacy to nominate them and it will be sent there for you to collect.  

Please note:

  • Repeat prescriptions cannot be ordered at any time over the weekend except using the on-line service. Prescriptions will be ready 48hrs from the next working day.
  • At least 48 hours' notice (two working days) is needed to have your prescription ready for collection. Many patients use this service so please help us by ordering as early as possible. Please leave 72hrs when requesting collection from a chemist and 5 working days when the chemist needs to deliver.
  • Every three/six months you will need to see a doctor to review and re-authorise your medication before another prescription can be given.
  • NOTE:   THE PRESCRIPTION PHONE LINE WILL CEASE ON 4th APRIL 2016.

    In line with a new NHS Patient Safety Program, the Doctors at Friarwood Surgery have agreed that the clinical risk associated with accepting repeat prescription requests over the telephone needs to be limited. The decision has been made to cease this service on 4th April 2016 and has been made entirely in the interest of patient safety.

    Why Are We Changing?

    Our new systems will be safer for patients.

    Some requests for medication over the phone are not clear and it can take considerable time and effort to clarify what is required.

    Written requests avoid potential confusion and medication errors.

    In addition to improving patient safety it will reduce the number of telephone calls to the practice which will improve telephone access for those in need of emergency help, advice or making an appointment.

 
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