Noticeboard

UPDATE 04.09.21 Influenza Vaccine Delivery Issues

Clinics booked for 18th September for the 65 years and overs is cancelled. The message received from the supplier is "due to unforeseen road freight challenges, there will be a delay to the scheduled delivery by one to two weeks." 

Once the Surgery knows more and has a confirmed date, we can once again rebook appointments. Until then all patients booked into the 18th September are cancelled and this may possibly effect the 25th September. Once we know more we will update you. 

We realise what a huge inconvenience this is to you, as well as to the Surgery. Please bear with us - as soon as we have a clear confirmed date we will be contacting again to rebook.
Thank you for your continued support

Comments & Complaints

suggestions

We welcome any suggestions or comments that you may have about our services. Put a note in the suggestion box in the waiting room, speak to one of the staff or the Practice Manager

We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager Mrs Karen Chapman by telephone or, if you prefer, in writing. Every effort will be made to answer your concerns as quickly, and as amicably, as possible.

Independent advice and help with any complaint can be given by ICAS 

This is a free service and is available through the Citizens Advice Bureau. Citizens Advice Website

The Health Service Ombudsman in England

The Parliamentary and Health Service Ombudsman website contains detailed information on raising a complaint about any aspect of the NHS in England. There is also a leaflet explaining the procedure of bringing a complaint to the ombudsman.

 
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