Noticeboard

Due to the coronavirus outbreak, how you contact us will be different at the moment. This is to limit face-to-face contact whenever possible and help stop the spread of coronavirus.

Your GP practice is open and if you need to see your GP, please ring us on 01977 704777 or visit our website and click on the blue box 'GP Online Service' – our opening hours are Monday to Friday 8am - 6.30pm

You can also call NHS 111. Please do not come to the surgery unless you have an appointment.

If you are waiting for a check-up, please be assured we will be in touch

Appointments are being delivered face-to-face, online and over the telephone. If you are asked to come into the surgery for a face-to-face appointment, please remember to wear a face covering. Measures are in place to keep you safe from infection during your visit to the surgery.

IMPORTANT INFORMATION

For the safety of other patients and staff at the Surgery, we are politely asking anyone who attends to ensure you are wearing a face mask/covering.  If you do not have a mask anything such as a scarf will be adequate. 

Many thanks for your continued support and co-operation

Face Covering Exemptions

Please see the Coronavirus section for details of how to get your own exemption card

EPS4

We are upgrading to the next phase of the Electronic Prescription Service (EPS) which will mean that almost all our prescriptions will be processed electronically from 4 March 2020

Electronic prescriptions help save the NHS money.

You will receive your prescriptions in the same way as you do now.

Read more about EPS on the NHS Digital website.

https://digital.nhs.uk/services/electronic-prescription-servi

RESULTS OF 2020 PATIENT SURVEY

The national patient survey results are out and we are pleased to announce that we have scored really highly in most areas and have improved on the previous year.  Our results are higher than the national and CCG averages in nearly all areas. The survey found that:-

96% of patients find the reception team helpful

95% of patients said they were involved in decisions about their care and treatment

100% said they had trust in the professional they saw or spoke to

98% said their needs were met during their last appointment

If you want to view the full report, go to www.gp-patient.co.uk 

It is a very pleasing result and demonstrates the commitment of all the staff at Friarwood.

Youth Appointments

We now provide a small number of appointments especially for young people (13-19yrs) so they can either talk to or see a clinician to discuss any problems. Contact the surgery to ask when these appointments are available every week. 

Care Quality Commission Inspection

The Friarwood Surgery was inspected by a CQC Team on Thursday 24th September 2015, we  received positive feedback from the inspection team on the day which has lead to our official report being published.

The good news is that we were awarded a rating of OUTSTANDING which is a wonderful achievement for all of our hard working and caring staff. This result puts your GP surgery in the top 4% best rated in England. 

The surgery would like to thank the members of the Patient Participation Group for their positive engagement on the day of the inspection and for their ongoing support to help drive us forward on behalf of all of our patients.

Please see the link to our CQC report: CQC Friarwood Report Nov 15

Good News: Free WIFI now available in the surgery for patients.

It is recommended that if you are 65 years of age or over, a carer, pregnant or due to your medical condition you should have a flu vaccination, as you may be more susceptible to flu and more likely to experience complications. The flu vaccine offers a high level of protection against flu and its complications and if you are pregnant, the vaccine keeps your baby safe too. It is strongly recommended you have the vaccine as early as possible.

This year the Practice is offering two different vaccinations for adults again, based on the latest guidance from the Joint Committee on Vaccination and Immunisation who advise the NHS on which immunisations to provide.

We will be offering the Fluad® vaccination to all patients aged 65 (on or before 31st March 2021) as this has shown to be the most effective for this age group. For all patients 18 to 64 and are eligible, we will be offering the Quadrivalent Influvac® which offers protection from the four main strains of flu.

We also offer nasal flu vaccine to children aged 2-3 years and also aged 2-17 years if your child has a long term condition. These clinics will be running through September 2020 and are available to book now.

PLEASE ONLY BOOK INTO ONE OF THE FLU CLINICS IF YOU KNOW YOU ARE ELIGIBLE. IF YOU ARE UNSURE PLEASE CONTACT RECEPTION.

Injectable flu vaccine (adults)

It is recommended that if you are 65 years of age or over, a carer, pregnant or due to your medical condition you should have a flu vaccination, as you may be more susceptible to flu and more likely to experience complications.  The flu vaccination offers a high level of protection against flu and its complications and if you are pregnant, the vaccine keeps your baby safe too. It is strongly recommended you have the vaccine as early as possible.

Nasal flu vaccine (children)

If your child was born between 01/09/2016 and 31/08/2018, they are eligible for a free nasal flu vaccination. Your child is also eligible for the nasal flu vaccination if they are aged 2-17 years and are in one of the ‘at risk’ groups.

The vaccine is called Fluenz and is a live vaccine containing weakened forms of the main flu viruses that cause disease throughout the world. It is given as a nasal spray – half of the vaccine being gently sprayed up each nostril. Fluenz is not recommended for any child who has a severe allergy to an antibiotic called gentamicin, gelatin, eggs or egg proteins. It would also not be given to any child with severe diseases of their body’s defence (immune) system. If this is the case, please contact the practice so alternative vaccine options can be discussed.

 
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