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Noticeboard

 IMPORTANT INFORMATION

For the safety of other patients and staff at the Surgery, we are politely asking anyone who attends to ensure you are wearing a face mask/covering.  If you do not have a mask anything such as a scarf will be adequate. 

Many thanks for your continued support and co-operation

Face Covering Exemptions

Please see the Coronavirus section for details of how to get your own exemption card

EPS4

We are upgrading to the next phase of the Electronic Prescription Service (EPS) which will mean that almost all our prescriptions will be processed electronically from 4 March 2020

Electronic prescriptions help save the NHS money.

You will receive your prescriptions in the same way as you do now.

Read more about EPS on the NHS Digital website.

https://digital.nhs.uk/services/electronic-prescription-service

OUTBREAK OF THE CORONAVIRUS

For general information on coronavirus, please visit https://www.nhs.uk/conditions/coronavirus-covid-19/

Please DO NOT visit the surgery if you have any concerns.  Visit https://111.nhs.uk/service/covid-19  for further advice on what to do. 

DO NOT COME TO THE SURGERY

Stay indoors and avoid contact with others

Symptoms to look out for: New continuous cough, fever/high temperature, breathing problems, loss of smell or taste

Do not go to work, school or public areas

Avoid visitors in your home

Avoid using public transport or taxis

RESULTS OF 2020 PATIENT SURVEY

The national patient survey results are out and we are pleased to announce that we have scored really highly in most areas and have improved on the previous year.  Our results are higher than the national and CCG averages in nearly all areas. The survey found that:-

96% of patients find the reception team helpful

95% of patients said they were involved in decisions about their care and treatment

100% said they had trust in the professional they saw or spoke to

98% said their needs were met during their last appointment

If you want to view the full report, go to www.gp-patient.co.uk 

It is a very pleasing result and demonstrates the commitment of all the staff at Friarwood.

Youth Appointments

We now provide a small number of appointments especially for young people (13-19yrs) so they can either talk to or see a clinician to discuss any problems. Contact the surgery to ask when these appointments are available every week. 

Care Quality Commission Inspection

The Friarwood Surgery was inspected by a CQC Team on Thursday 24th September 2015, we  received positive feedback from the inspection team on the day which has lead to our official report being published.

The good news is that we were awarded a rating of OUTSTANDING which is a wonderful achievement for all of our hard working and caring staff. This result puts your GP surgery in the top 4% best rated in England. 

The surgery would like to thank the members of the Patient Participation Group for their positive engagement on the day of the inspection and for their ongoing support to help drive us forward on behalf of all of our patients.

Please see the link to our CQC report: CQC Friarwood Report Nov 15

Good News: Free WIFI now available in the surgery for patients.

We need your help

Calling all patients who have used the practice since 23rd March 2020.
We need your help
Please complete the survey to help the practice, it should take no more than 5 minutes.

https://www.surveymonkey.co.uk/r/seeingGPinWF

Home Visits

Doctor's bagHome visits are only available for patients who are housebound because of illness or disability.

Always telephone (01977) 704777 before 10.30am if a visit is required that day. Emergency visits only will be arranged after that time.

Patients who are well enough to come to the surgery will be asked to arrange their own transport.

Please give the receptionist as much information as possible to enable the doctor to allocate priority to house calls.

Please remember that several patients can be seen at the surgery in the time it takes to do a home visit.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website