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Noticeboard

We now provide a small number of appointments especially for young people (13-19yrs) so they can either talk to or see a clinician to discuss any problems. Contact the surgery to ask when these appointments are available every week. 

Care Quality Commission Inspection

The Friarwood Surgery was inspected by a CQC Team on Thursday 24th September 2015, we  received positive feedback from the inspection team on the day which has lead to our official report being published.

The good news is that we were awarded a rating of OUTSTANDING which is a wonderful achievement for all of our hard working and caring staff. This result puts your GP surgery in the top 4% best rated in England. 

The surgery would like to thank the members of the Patient Participation Group for their positive engagement on the day of the inspection and for their ongoing support to help drive us forward on behalf of all of our patients.

Please see the link to our CQC report: CQC Friarwood Report Nov 15

Good News: Free WIFI now available in the surgery for patients.

Please Note: New Travel Questionnaire added on the right side of the website for patients to fill in when they have any requests for travel vaccinations.

 

Repeat Prescriptions

blue_yellowA doctor may agree for you to obtain your medication without always having to make an appointment. You can order a prescription for any such medication by:

  1. Post: enclosing the order slip from your previous prescription (marking the medication you require) together with a stamped, addressed envelope, unless you want to collect the prescription from the surgery or a pharmacy.
  2. In person: Again, using the order slip from your previous prescription and marking the medication you require.
  3. By E-Mail: This is coming soon as an alternative to the discontinuation of telephone ordering of repeat prescriptions(Please see below for more details)
  4. On-line: Using our on-line prescription request form - via the link at the top of this page. (Please see our legal disclaimer)
  5. EPS: The Practice has also gone live with the Electronic Prescribing Service (EPS) so all you need to do is fill in a form at your local (or any) Pharmacy to nominate them and it will reduce the need to come into the Surgery for repeat prescriptions.

Please note:

  • Repeat prescriptions cannot be ordered at any time over the weekend except using the on-line service. Prescriptions will be ready 48hrs from the next working day.
  • At least 48 hours' notice (two working days) is needed to have your prescription ready for collection. Many patients use this service so please help us by ordering as early as possible. Please leave 72hrs when requesting collection from a chemist and 5 working days when the chemist needs to deliver.
  • Every three/six months you will need to see a doctor to review and re-authorise your medication before another prescription can be given.
  • NOTE:   THE PRESCRIPTION PHONE LINE WILL CEASE ON 4th APRIL 2016.

    In line with a new NHS Patient Safety Program, the Doctors at Friarwood Surgery have agreed that the clinical risk associated with accepting repeat prescription requests over the telephone needs to be limited. The decision has been made to cease this service on 4th April 2016 and has been made entirely in the interest of patient safety.

    Why Are We Changing?

    Our new systems will be safer for patients.

    Some requests for medication over the phone are not clear and it can take considerable time and effort to clarify what is required.

    Written requests avoid potential confusion and medication errors.

    In addition to improving patient safety it will reduce the number of telephone calls to the practice which will improve telephone access for those in need of emergency help, advice or making an appointment.

 
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