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Noticeboard

We now provide a small number of appointments especially for young people (13-19yrs) so they can either talk to or see a clinician to discuss any problems. Contact the surgery to ask when these appointments are available every week. 

Care Quality Commission Inspection

The Friarwood Surgery was inspected by a CQC Team on Thursday 24th September 2015, we  received positive feedback from the inspection team on the day which has lead to our official report being published.

The good news is that we were awarded a rating of OUTSTANDING which is a wonderful achievement for all of our hard working and caring staff. This result puts your GP surgery in the top 4% best rated in England. 

The surgery would like to thank the members of the Patient Participation Group for their positive engagement on the day of the inspection and for their ongoing support to help drive us forward on behalf of all of our patients.

Please see the link to our CQC report: CQC Friarwood Report Nov 15

Good News: Free WIFI now available in the surgery for patients.

Please Note: New Travel Questionnaire added on the right side of the website for patients to fill in when they have any requests for travel vaccinations.

 

Help Us to Help You

district_nurseWe will try to help you by:

  • Treating you with respect in a friendly and welcoming way
  • Making every effort to run our surgeries to time, but if there is a long delay we will keep you fully informed
  • Giving you an appointment with a doctor within one working day.
  • Keeping our premises clean, tidy and comfortable
  • Giving you information about your illness with advice on lifestyle issues to help you
  • Keeping all your medical details confidential.

We ask you to help us by:

  • Being courteous to staff and doctors at all times
  • Letting the surgery know if you are unable to attend for an appointment
  • Requesting house calls only if you are too ill to leave your home. You will be asked to arrange transport if you are well enough to travel
  • Remembering that one appointment is for one main problem and always for only one patient
  • Giving you information about your illness with advice on lifestyle issues to help you.

Zero Tolerence

Please note that we have a policy of zero tolerence should any patient subject any member of the practice or other patients to verbal or physical abuse.

Patients giving abuse will be told to register with another practice and the police will be called if this is thought necessary.

 
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