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Noticeboard

We now provide a small number of appointments especially for young people (13-19yrs) so they can either talk to or see a clinician to discuss any problems. Contact the surgery to ask when these appointments are available every week. 

Care Quality Commission Inspection

The Friarwood Surgery was inspected by a CQC Team on Thursday 24th September 2015, we  received positive feedback from the inspection team on the day which has lead to our official report being published.

The good news is that we were awarded a rating of OUTSTANDING which is a wonderful achievement for all of our hard working and caring staff. This result puts your GP surgery in the top 4% best rated in England. 

The surgery would like to thank the members of the Patient Participation Group for their positive engagement on the day of the inspection and for their ongoing support to help drive us forward on behalf of all of our patients.

Please see the link to our CQC report: CQC Friarwood Report Nov 15

Good News: Free WIFI now available in the surgery for patients.

Please Note: New Travel Questionnaire added on the right side of the website for patients to fill in when they have any requests for travel vaccinations.

 

Confidentiality

red_locked_fileAccess to Your Medical Records

Information contained in your medical records is confidential.

Access within the practice and any information given to other clinicians (when we refer a patient to a hospital for example) is strictly on a 'need to know' basis.

We will only disclose personalised information from your records to any other party with your written consent and you have a right to see what information we pass on.

You have a right of access to your medical records. We are allowed to charge a small administration fee for this and also for any photocopies you request.

The practice is registered under the Data Protection Act and all our staff fully understand the importance of confidentiality and trust.

Freedom of Information - Publication Scheme

The Freedom of Information Act 2000 obliges the practice to produce a Publication Scheme. A Publication Scheme is a guide to the 'classes' of information the practice intends to routinely make available.

This scheme is available from reception.

Notice of use of Patient Care Data

Confidential information from your medical records can be used by the NHS to improve the services offered so we can provide the best possible care for everyone.

This information along with your postcode and NHS number but not your name, are sent to a secure system where it can be linked with other heqalth information.

This allows those planning NHS services or carrying out medical research to use information from different parts of the NHS in a way which does not identify you. 

YOU HAVE CHOICE. If you are happy for your infomation to be used in this way you do not have to do anything. If you have any concerns or wish to prevent this from happening, please speak to practice staff or ask at reception for a copy of the leaflet "How information about you helps us provide better care".

More information can be found here: www.nhs.uk/caredata

 

Risk profiling: how your NHS records are used

Privacy notice

 This practice is taking part in a new NHS service that helps your family doctor (GP) to spot whetheryou need more help to manage your health. The service is called “risk profiling”.

 

Using information from your health records, a secure NHS computer system will look at any recent treatments you have had in hospital or at this surgery, and any existing health conditions that you have, and alert your doctor to the likelihood of a possible future hospital admission. The clinical Risk Stratification in General Practice team at the surgery will use the information to help you get early care and treatment where it is needed.

 

The information will be seen only by qualified health workers involved in your care. NHS security systems will protect your health information and patient confidentiality at all times.

 

If you don’t want your information being used in this way, or have any other concerns, please contact the surgery on 01977 704777 and explain your preference to any of the reception team.

 

 
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