Carleton GlenPontefractWest Yorkshire, WF8 1SUTel: 01977 704777
The Friarwood Surgery was inspected by a CQC Team on Thursday 24th September 2015, we received positive feedback from the inspection team on the day which has lead to our official report being published.
The good news is that we were awarded a rating of OUTSTANDING which is a wonderful achievement for all of our hard working and caring staff. This result puts your GP surgery in the top 4% best rated in England.
The surgery would like to thank the members of the Patient Participation Group for their positive engagement on the day of the inspection and for their ongoing support to help drive us forward on behalf of all of our patients.
Please see the link to our CQC report: CQC Friarwood Report Nov 15
In line with a new NHS Patient Safety Program, the Doctors at Friarwood Surgery agreed that the clinical risk associated with accepting repeat prescription requests over the telephone needs to be limited. The decision has been made to cease this service on 4th April 2016 and was been made entirely in the interest of patient safety.
Our new systems will be safer for patients.
Some requests for medication over the phone are not clear and it can take considerable time and effort to clarify what is required.
Written requests avoid potential confusion and medication errors.
In addition to improving patient safety it will reduce the number of telephone calls to the practice which will improve telephone access for those in need of emergency help, advice or making an appointment.
Please telephone the surgery for up-to-date details of clinic times.
These are available from October onwards. Appointments can normally be made from the beginning of September.
This clinic is run by a Senior Nurse, by referral only, each Monday and Friday.
Run by a nurse once weekly.
There are family planning clinics every week. Please telephone for details.
Patients are seen by a midwife at the clinics by appointment. A GP will also be available.
Midwives and health visitors will also visit patients at home.
Clinics are held weekly and offer the opportunity for you to bring your baby for weight/growth checks and discuss parenting issues with the health visitors. Appointments are made through your health visitor.
This clinic is for well babies only - if your child is unwell they need an appointment with their GP.
This involves regular assessment of children up to five years old by the health visitors and doctors.
These clinics are run on most days by the practice nurses for smears and discussion of women's health issues.
This is run by a practice nurse in conjunction with Dr Watson, by appointment only.
This is run by a practice nurse in conjunction with Dr Soman, by appointment only.
A specialist clinic run by a nurse to help patients with Chronic Obstruction Pulmonary Disease. Appointments can be made at reception.
Several GPs and our specialist nurse practitioner Martin Harvey carry out minor surgical procedures at Friarwood Surgery by appointment and the doctors will be happy to advise you on this.
Please make an appointment at least eight weeks in advance of your holiday to ensure adequate cover.
A charge will be made for certain immunisations and vaccinations which are not covered by the NHS. A list of these charges is held at reception.
For further information please see out Travel Information page.
Since our telephones are very busy in the early morning, we ask you to telephone (01977 704777) for test results (eg blood, urine, x-ray) after 10.30am each day.
Note that the practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person to whom they relate unless that person has given prior permission (or under the age of 16 years old) for the release of this data or they are not capable of understanding the results.
When you take your test you will be told how long it will be before the results are returned to the practice.
It is your responsibility to ring for your results within 7 working days and to make an appointment to discuss them with your doctor if your are advised to do so.
Network Development Framework (NDF)
We will be providing additional same day appointments from April 2014.
Funding has been provided by the Clinincal Commissioning Group (CCG) to enable the recruitment of additional staff to improve access and cut down the number of patients accessing A&E inappropriately during surgery hours (please read our 'alternatives to A/E' section). The Scheme commences in April for a 12 month duration. Our Practice has applied to recruit 1 GP locums and 1 ANP locum, this application has been accepted.
We will have 2 GP additional sessions per week (Monday Am & Pm) which equates to 60 extra appointments from April 14 until the end of March 15. We will also be enhancing the Clincal Call-Back scheme by using a team of advanced nurse practitioners to provide more capacity to deal with on the day patient demand.
These additional appointments will only be available to book on the day and will compliment our normal services.
As part of the scheme, our GP's and nursing team will be providing Care Management Plans to those patients with Long Term Conditions (COPD, Stroke & Epilepsy ) Patients attending will be invited to the Practice or by phone to discuss their own personal Care Plan to assist them in managing their condition.
Certain types of medical certificates are not provided free under the National Health Service.
Your doctor will charge a fee for 'insurance' medicals and examinations for fitness to drive (HGV, PSV) and for certificates required by employers e.g. police, local authorities.
Please ask reception staff if you would like information on which services are chargeable and the fee for each.
Out of Hours Services
(alternative’s to Accident & Emergency)
If you have an urgent medical problem when Friarwood Surgery is closed and you can't wait until the next working day to see your doctor, you should call your normal surgery number and an answer-phone message will tell you how to contact the out of hours GP service.
The out of hours GP service is available whenever your GP practice or health centre is closed.
If you need urgent dental care and are a regular patient of a dental practice please contact your dental surgery and an answer-phone message will give you details of where and when emergency treatment is available.
If you are not a regular patient of a dental practice, telephone:
Please note that emergency dental treatment can only be provided for trauma and emergencies. All requests will be assessed over the telephone before an appointment can be arranged.
Other health services
There are lots of health services available across the district when you are feeling unwell and it is important to contact or visit the right place, at the right time to make sure you get the treatment you need. These are other services that may be able to help you out of normal working hours:
What is NHS 111?
NHS 111 is a new free telephone service being introduced nationally to make it easier for people to access local health and social care services when they have an urgent need. In Yorkshire and the Humber, this service will be provided by Yorkshire Ambulance Service (YAS) NHS Trust. It has replaced the NHS Direct telephone service (0845 46 47), and will provide a general number for people to call when their need is urgent but not considered life-threatening (999). For further information please click on the 'Opening Hours' tab at the top of the page.
You can check also your symptoms online nowWe have over 40 health and symptom checkers on the NHS Choices website. View the full list of our health and symptom checkers and get health advice now.For NHS health A-Z information, common health questions and local NHS service provider information, visit NHS Choices.
We have over 40 health and symptom checkers on the NHS Choices website. View the full list of our health and symptom checkers and get health advice now.
For NHS health A-Z information, common health questions and local NHS service provider information, visit NHS Choices.
You should only visit Accident and Emergency (A&E) in the case of real emergencies. Going straight to A&E can put the emergency services and hospitals under added pressure, and unnecessary use of the service could prevent someone whose condition is more serious from getting immediate treatment.
Please click on the link below to redirect you to the NHS Choices website that can help with any concerns such as childhood illness etc.
Alternatively you can also look at the Patient.co.uk website for help and advice
Enter all or part of your postcode in the box below and click one of the buttons
to find those services that are local to you.
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