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Noticeboard

We now provide a small number of appointments especially for young people (13-19yrs) so they can either talk to or see a clinician to discuss any problems. Contact the surgery to ask when these appointments are available every week. 

Care Quality Commission Inspection

The Friarwood Surgery was inspected by a CQC Team on Thursday 24th September 2015, we  received positive feedback from the inspection team on the day which has lead to our official report being published.

The good news is that we were awarded a rating of OUTSTANDING which is a wonderful achievement for all of our hard working and caring staff. This result puts your GP surgery in the top 4% best rated in England. 

The surgery would like to thank the members of the Patient Participation Group for their positive engagement on the day of the inspection and for their ongoing support to help drive us forward on behalf of all of our patients.

Please see the link to our CQC report: CQC Friarwood Report Nov 15

PLEASE NOTE: Change to service

THE REPEAT PRESCRIPTION PHONE LINE WILL CEASE ON 4th APRIL 2016.

  • In line with a new NHS Patient Safety Program, the Doctors at Friarwood Surgery have agreed that the clinical risk associated with accepting repeat prescription requests over the telephone needs to be limited. The decision has been made to cease this service on 4th April 2016 and has been made entirely in the interest of patient safety.

    Why Are We Changing?

    Our new systems will be safer for patients.

    Some requests for medication over the phone are not clear and it can take considerable time and effort to clarify what is required.

    Written requests avoid potential confusion and medication errors.

    In addition to improving patient safety it will reduce the number of telephone calls to the practice which will improve telephone access for those in need of emergency help, advice or making an appointment.

Out of Hours Services

 

(alternative’s to Accident & Emergency)

 

GPs

If you have an urgent medical problem when Friarwood Surgery is closed and you can't wait until the next working day to see your doctor, you should call your normal surgery number and an answer-phone message will tell you how to contact the out of hours GP service.

The out of hours GP service is available whenever your GP practice or health centre is closed.

 

Dentists

If you need urgent dental care and are a regular patient of a dental practice please contact your dental surgery and an answer-phone message will give you details of where and when emergency treatment is available.

If you are not a regular patient of a dental practice, telephone:

  • The 111 service - telephone lines open 24 hours, 7 days a week

Please note that emergency dental treatment can only be provided for trauma and emergencies. All requests will be assessed over the telephone before an appointment can be arranged.

 

Other health services

There are lots of health services available across the district when you are feeling unwell and it is important to contact or visit the right place, at the right time to make sure you get the treatment you need. These are other services that may be able to help you out of normal working hours:

 

  • Pharmacy services - your pharmacist (or chemist) is qualified to give health advice and suggest remedies without an appointment for a whole range of illnesses. For example, if you suffer from minor aliments such as coughs, cold, headaches, indigestion, sickness and diarrhoea or heartburn, the pharmacy should be the first place you visit. There will always be a pharmacy open over weekends and Bank Holidays. Your local newspaper or NHS Direct (Tel: 111) will have details. Many common illnesses and minor ailments can be easily treated at home with a well-stocked medicine cabinet.

 

  • NHS Direct - this confidential helpline is available 24 hours a day if you are feeling ill and are unsure what to do. Qualified nurses can give you advice and point you to the most appropriate service for your needs. Just call 111

    Remember If you’re feeling unwell................ring 111

  • Call on this free phone number if you have a non-urgent medical query or would like information about any health related issues

  • What is NHS 111?

    NHS 111 is a new free telephone service being introduced nationally to make it easier for people to access local health and social care services when they have an urgent need. In Yorkshire and the Humber, this service will be provided by Yorkshire Ambulance Service (YAS) NHS Trust. It has replaced the NHS Direct telephone service (0845 46 47), and will provide a general number for people to call when their need is urgent but not considered life-threatening (999). For further information please click on the 'Opening Hours' tab at the top of the page.

  • NHS walk-in centre - for the treatment of minor illnesses or injuries, such as sprains, insect bites, burns, colds and infections. This is located at King Street Health Centre, Wakefield, and is open Monday to Sunday 8.00am - 8.00pm. No appointment is necessary; you just need to walk in and an experienced nurse will see you as soon as possible.

 

  • 999 ambulance service - emergency ambulances are for people who are seriously ill or injured and need time-critical help. An emergency is a critical or life-threatening condition that may include loss of consciousness, severe chest pain, breathing difficulties or heavy loss of blood. Calling 999 for an ambulance does not mean that you will be seen quicker when you arrive at A&E. All patients are seen on the basis of medical need.

 

 

Please remember:

You should only visit Accident and Emergency (A&E) in the case of real emergencies. Going straight to A&E can put the emergency services and hospitals under added pressure, and unnecessary use of the service could prevent someone whose condition is more serious from getting immediate treatment.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website