Noticeboard

We now provide a small number of appointments especially for young people (13-19yrs) so they can either talk to or see a clinician to discuss any problems. Contact the surgery to ask when these appointments are available every week.

Care Quality Commission Inspection

The Friarwood Surgery was inspected by a CQC Team on Thursday 24th September 2015, we received positive feedback from the inspection team on the day which has lead to our official report being published.

The good news is that we were awarded a rating of OUTSTANDING which is a wonderful achievement for all of our hard working and caring staff. This result puts your GP surgery in the top 4% best rated in England.

The surgery would like to thank the members of the Patient Participation Group for their positive engagement on the day of the inspection and for their ongoing support to help drive us forward on behalf of all of our patients.

Please see the link to our CQC report: CQC Friarwood Report Nov 15

PLEASE NOTE: Change to service

THE REPEAT PRESCRIPTION PHONE LINE WAS DISCONTINUED ON 4th APRIL 2016.

In line with a new NHS Patient Safety Program, the Doctors at Friarwood Surgery agreed that the clinical risk associated with accepting repeat prescription requests over the telephone needs to be limited. The decision has been made to cease this service on 4^th April 2016 and was been made entirely in the interest of patient safety.
Why Have We Changing?
Our new systems will be safer for patients.
Some requests for medication over the phone are not clear and it can take considerable time and effort to clarify what is required.
Written requests avoid potential confusion and medication errors.
In addition to improving patient safety it will reduce the number of telephone calls to the practice which will improve telephone access for those in need of emergency help, advice or making an appointment.

Welcome to Friarwood Surgery Online

The doctors and staff at Friarwood surgery in Pontefract are proud to offer the highest standard of patient-centred healthcare. We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.

In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and do send us some feedback if you like.

Disabled Access

All services are situated on the ground floor with access for wheelchairs.

In-House Patient support

Friarwood Surgery's Patient Participation Group chairperson (John Nye) has since August 17 provided (in our main patient waiting room) a patient support service as a Volunteer Health Champion. John is able to offer patients support and guidance on Self Management and using approved Care Navigation database's direct patients to any other support services across the Wakefield area. John has been a volunteer Self Management tutor for ten years and has promoted Self Management on behalf of the Wakefield Clinical Commissioning group.

Please click onto the link below to hear positive messages from John and others who have engaged with Self Management support.

https://www.youtube.com/watch?v=wiURKDfpvhg

John is in the Friarwood Surgery Monday, Wednesday & Friday mornings 8.30 am - 12 noon

Please feel free to pop in to have a chat with John on the above days/times to see if he can help you to tap into the hundreds of local support services in our area and even help/inspire you to make positive changes to your health and well being.

GP Care Wakefield Launched

GP Care Wakefield is an extended hours service owned by all Wakefield GP Practices to cover the entire population of the Wakefield District.

It operates from 6-10pm Monday to Friday, and 9-3pm Saturdays, Sundays and Bank Holidays. Just phone the normal surgery telephone and the call will be automatically diverted to a triage centre where your clinical need will be assessed and if deemed appropriate you will be offered a GP or ANP appointment at the Trinity Medical Centre in Wakefield or Pontefract General Infirmary. There needs to be shared consent in place for the service to be able to provide safe care therefore please ensure you give explicit record sharing consent when accepting an appointment with the service. Patients who prefer not to give shared consent cannot use this service. The service is not available for routine matters such as repeat prescriptions.

Outside of the above hours please telephone 111 or try booking on our 24hr appointment system if your need is not urgent.

Routine Care by HCA/Nurse

In addition to the above, during 6pm - 8pm Monday to Friday, and 9am - 1PM on Saturdays, Sundays and Bank Holidays, patients can be seen for routine annual reviews of Heart Disease, Diabetes, COPD, Asthma & Stroke but only if you are well controlled and your condition is stable. Other routine nurse care includes:

Blood tests
Routine ECGs (not chest pain)
Spirometry
Review of contraception pill
Repeat depo injections
Smears
B12 injections
Removal of sutures and clips

Friends & Family Test

From the 1st December 2014 all GP practices are required to ask patients the Friends & Family test questions that will be monitored by NHS England on a monthly basis. The two questions are as follows:

How likely are you to recommend our GP Surgery to friends and family if they needed similar care or treatment?
Can you tell us why you gave that response?

Please feel free to offer us your opinion of how you think we measure up against these questions by clicking on the 'Friends & Family survey' tab at the right of the page .

Patient Participation Group

We always welcome new members to our PPG, so if you want to make a difference, get involved!

Online Appointments and Prescriptions registration

Please phone the Surgery we will post out login details to your home address

Please note the box at the bottom of the prescription ordering page is for you to request which pharmacy you would like your prescription to be sent to.